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It’s Time to Right the Wrongs Caused by a Consumerist Approach to Healthcare

In a guest column for EBN, Paytient Chief Commercial Officer Darius Chehrzad addresses the ever-increasing share of healthcare costs being shifted to individuals. Forward-thinking employers are intuitively addressing this issue, looking at an emerging wave of benefits that tighten the connection between employee health and wealth.

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This post was originally published in Employee Benefit News.

Applying consumerist principles to the healthcare sector was meant to be the solution for all that ailed us. Think tanks and consultancies talked at length about how it would improve patient experiences, clinical outcomes and affordability.

While these consumerist forces have driven some progress in patient experience and clinical outcomes, cost continues to be a problem. By most accounts, affordability has moved one step forward and two steps back.

History tends to repeat itself. What we are experiencing is a failure on our part to adequately understand unintended consequences; in this case, those of shifting an ever-increasing share of our healthcare costs to individuals. This failure hurts individuals — and their employers — in three distinct ways.

To read the full article, click here.

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