The power to pay whenever life happens.

Paytient Health Payment Accounts can be used for approved categories, which range from medical, dental, pharmacy, and vision to veterinary expenses at both in-network and out-of-network providers. Log in to check the categories for which your card has been approved. HPA cards work at any provider that accepts Visa as long as the merchant’s MCC code is in a covered category (e.g., medical, dental).
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Rarely, a provider might be owned by another company or otherwise categorized with a different MCC code that isn’t included in the program, causing your card to be unexpectedly declined. In those cases, you can reach out to our customer support team for help. 

Say you visit an ENT doctor for a sinus infection that won’t go away, and you leave with a $150 bill. You can split that charge into 10 payments of $15 — or five payments of $30. For each transaction, you’ll pick an interest-free payment plan that fits your budget.

Yes. Your HPA can be used to pay bills still owed to providers, as long as they are not being collected by a different party other than the provider.

Sure! Paytient HPAs can be used to pay for care for the cardholder as well as their loved ones.

Paytient Health Payment Accounts supplement and protect existing HSA/FSA funds. We create financial flexibility so you can make the most of your tax-advantaged accounts. Use your HPA to afford care in excess of your HSA/FSA funds, pay for care before you have accrued sufficient HSA balances, and avoid spending down your HSA funds so they can grow over time. You can also use your HPA to pay for care costs not covered by insurance or approved for payment from FSAs or HSAs.

You pay back what you spend on your Health Payment Account and not a penny more! There’s no catch.

No. Paytient does not check credit or pull credit scores before opening an HPA. We ask members to self-report income and expenses during onboarding before we extend credit to ensure we lend responsibly and comply with federal and state lending regulations. Some users may not be able to access the service due to regulatory reasons.

Simply tap the purple card in the Paytient app to view your card information. You can then use this number online for qualifying transactions or input the information into your healthcare provider’s payment system.

You can connect a bank account, debit card, or credit card within the Paytient app to make payments toward your open repayment plans. Our support team can also take payments over the phone or via chat.

Of course. Just log in or open the Paytient app and tap the payment plan settings, and you can pay off your balance earlier than scheduled with no penalties or fees!

Paytient understands circumstances change. Our support team is happy to adjust a payment plans to fit your budget better. You can do so by chatting with customer support in the app, by calling 866-345-9591, or by emailing hello@paytient.com for assistance.