The benefit everyone is talking about.

Paytient is a new type of financial wellness benefit called a Health Payment Account (HPA). Alongside the health plan, HSA/FSA, and other health benefits, Paytient ensures employees can always access the care they need.

It’s a low cost way for employers to enhance their health benefits—and it can drive attractive savings for outsized ROI.

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4.9/5

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why Patient?

A new solution for your toughest benefit challenges.

Insurance premiums and out of pocket costs have been rising steadily for the past couple of decades.

Employers have been forced to shift some of the burden to employees in the form of higher cost-sharing.

This has created an unexpected problem: Employees defer or skip care, which leads to higher claims costs down the road.

In fact, 43% of Paytient members* said they would have delayed or skipped addressing health needs if they hadn’t had access to their HPA card.

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a new solution

Here’s why Paytient works for employers.

With employers and employees alike pinched by inflation, the Paytient Health Payment Account is the perfect addition to any benefits offering.

Employees can finance out-of-pocket costs over time through payroll deductions — with no interest, no fees, and no credit check.
Paytient can be used to pay out of pocket costs for medical (including mental health), dental, vision, pharmacy, and veterinary care.
With an HPA, employees can repay their balance from an HSA or FSA account—or protect those tax-advantaged funds so they can grow.
Seamless integration with payroll systems and 24/7 access to customer support.

24/7 virtual care.
Major Rx discounts.

Advance employee access to care while lowering costs, with around-the-clock virtual care and markdowns on prescriptions at over 35,000 pharmacies.

Virtual care inside a highly utilized platform, easily payable with a Paytient card.
Strengthens benefit stack with a whole health approach, and doesn’t trigger ERISA.
Improved effectiveness of care and reduced ER visits, high-cost claims, and work hours lost.
Better medication adherence and reduced Rx cost.

Our consultants love us — you will, too!

“I love bringing Paytient to the table when working with my current clients... The best part, many of the employees themselves have told me that they will now sign up for an HDHP knowing they can be covered early in the year."

– Ben Grimm, HUB International

by the numbers

The results speak for themselves.

Ginger cat sitting on a woman's lap on the couch.

43%

Cardholders who said they would have delayed or forgone care without their Paytient card.

80%

Members who pay with their HPA become repeat users.

90+

Paytient’s recent Net Promoter Score (NPS).

12x ROI

Increased HDHP adoption drove a 12x ROI for one employer client.

32%

Employees with an HPA have a turnover rate 32% lower than those without.

Ready to present Paytient with confidence?

Brokers are busy. That's why we made it easy to grab all the materials you need to confidently introduce Paytient to your clients. From insightful one-pagers to comprehensive case studies and detailed FAQs — we’ve got you covered.

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FAQ

Still have questions? We’ve got the answers.

What if an employee leaves and owes a balance?

How does Paytient work with tax-advantaged accounts (HSA/FSA)?

Paytient Health Payment Accounts supplement and protect existing HSA/FSA funds. We create financial flexibility so members can make the most of their tax-advantaged accounts — by leveraging their HPA to afford care in excess of their FSA funds, to pay for care before they have accrued sufficient HSA balances, and to avoid spending down their HSA funds. An HPA also addresses care costs not covered by FSA or HSAs.

Where can employees use Paytient?

Paytient Health Payment Accounts can be used for medical, dental, pharmacy, vision, and veterinary expenses at both in-network and out-of-network providers. HPA cards work at most providers that accept Visa as long as the merchant bills to a covered category (e.g., medical, dental).
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Rarely, a provider might be owned by another company with a different merchant category that isn’t included in the program. In those cases, employees can reach out to our customer support team for help.

How much does this cost?

Is a credit check required?

Can members adjust their payment plans?