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Paytient Raises $55.5 Million to Help Americans Access and Afford Healthcare

Thoughtful employers and leading insurers are empowering people to pay for care by offering a new benefit called a Health Payment Account — created by Paytient.

Paytient Raises $55.5 Million to Help Americans Access and Afford Healthcare

Columbia, MO, Jan. 10, 2023 – Paytient, the creator and leading provider of Health Payment Accounts (HPAs), today announced a $33 million Series B funding round, bringing the company’s total funding to $55.5 million. The funds, consisting of equity from new and existing investors, will be used to scale growth and product development in 2023 and beyond.

The round was led by Utah-based Mercato Partners Traverse Fund, with participation from Bertelsmann Investments. They were joined by existing investors Lightbank, Felicis Ventures, Box Group, Lachy Groom, Left Lane Capital, Commerce Bank, Crossbeam Ventures, Cultivation Capital, and Inspired Capital, which led Paytient’s Seed and Series A rounds. Mercato Partners Traverse Fund managing director, Joe Kaiser, joins the company’s board of directors and Thorsten Wirkes of Bertelsmann Investments joins the board as an observer. 

Founded in 2018, Paytient partners with thoughtful employers and insurers to empower Americans to more easily pay out-of-pocket healthcare costs that too often feel out of reach. Paytient’s HPAs provide a new source of funds — interest-free credit on a Visa card — and an app that allows cardholders to set up flexible repayment plans that fit their budget. 

“Few people plan on getting sick, and even fewer are immune to the financial impact of unexpected out-of-pocket healthcare costs. Over 15 years in hospital administration I saw how challenging this was for patients, providers, and employers,” said co-founder & CEO, Brian Whorley. “Fundamentally, we believe the healthcare journey deserves its own financial products that enable equitable access to care. Our platform gives patients the power to control when and how they pay medical expenses in a way that’s good for their own wellbeing, and as historic inflation grips the market, this is solving an urgent need for employers and providers, too.”

In partnership with Commerce Bank, the Paytient platform enables employers to provide a low-cost, flexible benefit that creates a better experience around paying for care that supports their strategic workforce objectives. 

How Paytient HPAs Work:

  • Employers, health systems, and insurers partner with Paytient to provide HPAs to employees and members.
  • Members activate their Paytient Visa card with no credit check and download the Paytient app.
  • When a member uses their card, Paytient pays the provider in full. Members create their preferred payment plan on the Paytient app — always with no interest or fees and flexible repayment terms.
  • Members choose the repayment timeline and source of funds — payroll deduction or the bank account of their choice. Payments can also be made from HSA and FSA accounts.
  • Card sponsors are not responsible for unpaid balances.

“As a People First company, we continually look out for new ways of improving the health and well-being of our team. For us, Paytient represented a simple benefit that makes it easier for our team to access the care they need, when they need it," says Willy Schlacks, co-founder and president of EquipmentShare, a leading technology company that adopted Paytient in 2022.

Today, the company has nearly 700 enterprise partners nationwide — including noteworthy carriers and employers such as Centene, Cigna, Coupe Health, Beta Health, and R.R. Donnelley — and serves 700,000 lives on its platform with an average NPS of 90. Since launch, Paytient members have swiped their cards nearly 400,000 times to more easily pay providers and health systems across the country.

“Working Americans are under more financial stress than ever, and they need a solution that empowers them to access care while taking the stress out of healthcare spending,” said Joe Kaiser, managing director at Mercato Partners Traverse Fund. “We are proud to invest in Paytient’s work of providing companies with a benefit that drastically improves their employees’ healthcare experience.”

“Paytient is really a healthcare company built on empathy,” said Brian Whorley, co-founder and CEO of Paytient. “Every day we hear from folks who use their Paytient card to help them better access care and manage healthcare spending. We hear from people leaders who pride themselves on giving their employees a more dignified and less stressful way to take care of their families. And we get really excited when we hear from sophisticated, self-funded employers who are thinking strategically about how Paytient can not only help their employees pay for care but also buy the best care from the best providers and to make a more efficient market for care that drives down costs.”

About Paytient

Paytient is the creator of Health Payment Accounts (HPAs), a sponsored benefit that makes it easier to pay for out-of-pocket healthcare expenses. The Paytient card unlocks access to care with interest-free credit, while the app allows members to better manage and organize their healthcare spending. Paytient partners with hundreds of employers, insurers, and leading healthcare providers to make it easier for members to access and pay for care.

Note: This announcement originally stated we had raised $40.5M, which included a $7.5M credit facility with Silicon Valley Bank that ultimately did not close. This post has been corrected as of March 15, 2023.

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