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Case study

How a Home and Security Manufacturer Turned Employee Benefits Into $700K in Health Plan Savings – and a 4:1 ROI

When employees are able to pay for care at the exact moment it’s needed, the financial results speak for themselves.

Out-of-pocket costs don’t wait for payday — and when the timing is off, care often gets delayed or skipped. This home and security manufacturer partnered with Paytient in January 2024 to find a solution that would make it easier for employees to pay for and get care when they needed it.

Paytient Impact

$700K+
in estimated 2025 direct health plan savings

9%
of eligible employees used Paytient

$2.6M
in total out-of-pocket spend facilitated

4:1
return on investment in 2025

Approach

For this manufacturer, the math is straightforward. Nine percent of the eligible workforce used Paytient to cover out-of-pocket costs — and that utilization landed exactly where it needed to: pharmacy (49%) and medical (21%). These are the categories where inability to pay most reliably causes patients to walk away before they ever finish (or start) their care, and where chronic conditions become crises.


The result? $2.6M in facilitated out-of-pocket spend. $700K+ in health plan savings. A 4:1 return on investment. Those numbers aren't a coincidence — they're what happens when cost stops being a barrier between an employee and their care.

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What members are saying:

"I really like being able to use this card. Otherwise, I would have had to save for months to go to the doctor."
Paytient member

Strength in numbers.

See what Paytient can do for your workforce.