What if an employee leaves my company and owes a balance?
Paytient assumes all the risk for the line of credit given to employees. If an employee leaves, we will contact them to figure out the best way for them to continue their payments outside of payroll deduction.
How does Paytient work with tax-advantaged accounts (HSA/FSA)?
Paytient supplements existing HSA/FSAs. We create financial flexibility so members can make the most of their tax-advantaged accounts - often by leveraging Paytient to afford care in excess of their FSA funds, paying for care before they have accrued sufficient HSA balances, and avoid spending down their HSA to allow their funds to grow over time. Paytient also addresses additional care costs that are not covered by FSA or HSAs.
Where can my employees use Paytient?
Your employees can use Paytient at any medical, mental health, dental, vision, or veterinary provider that accepts VISA!
How much does this cost my employees?
Employees pay back what they use on the Paytient card and not a penny more!
Does Paytient require a credit check?
Nope! We will not run a credit check on you or your employees to issue this line of credit for them.
Can employees use Paytient at Out-of-Network providers?
With Paytient, there is no such thing as an "Out-of-Network" provider! Employees are able to use Paytient for themselves or for their families at any care provider that can accept VISA.
As an employer, what do I need to do to implement Paytient?
Paytient seamlessly connects with employers' payroll systems by matching employers' preferred deduction method and following their business-as-usual processes. Allowing you and your HR team to be effortlessly generous this enrollment season.