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Case study

A Non-Profit Health System Invested in Employee Health — and Paytient Delivered a 6:1 ROI

When employees can pay for care at the moment of need, health plan costs go down. Here's what that looks like in practice.

Delayed care is costly care — something that healthcare providers see on a daily basis. This Oregon non-profit health system partnered with Paytient in January 2024 to help close the gap between insurance coverage and employees’ ability to pay for care — and the results came quickly.

Paytient Impact

6:1
Return on investment in 2025

23%
of eligible employees used Paytient

$240K+
in out-of-pocket healthcare spend facilitated

$173K
in estimated health plan savings

Approach

Over 23% of the eligible workforce used Paytient to pay for their out-of-pocket costs across medical, pharmacy, dental, and vision care — with medical (58%) and pharmacy (24%) driving the majority of spend. Those are employees who got the care they needed instead of skipping it.

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When employees stop deferring care, employers stop absorbing the downstream costs of untreated conditions turning into high-cost claims. The program prevented future high-cost claims estimated at $173,000 in health plan savings in 2025, delivering a 6:1 return on the investment in the program relative to program cost.

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What members are saying:

“The Paytient card was easy to set up, use, and establish a repayment plan. It was a seamless experience.”
Denise, Paytient Member Since 2024

Strength in numbers.

See what Paytient can deliver for your health plan.