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Case study

A Non-Profit Health System Invested in Employee Health — and Paytient Delivered a 6:1 ROI

When employees can pay for care at the moment of need, health plan costs go down. Here's what that looks like in practice.

Delayed care is costly care — something that healthcare providers see on a daily basis. This Oregon non-profit health system partnered with Paytient in January 2024 to help close the gap between insurance coverage and employees’ ability to pay for care — and the results came quickly.

Paytient Impact

6:1
Return on investment in 2025

23%
of eligible employees used Paytient

$240K+
in out-of-pocket healthcare spend facilitated

$173K
in estimated health plan savings

Approach

Over 23% of the eligible workforce used Paytient to pay for their out-of-pocket costs across medical, pharmacy, dental, and vision care — with medical (58%) and pharmacy (24%) driving the majority of spend. Those are employees who got the care they needed instead of skipping it.

When employees stop deferring care, employers stop absorbing the downstream costs of untreated conditions turning into high-cost claims. The program prevented future high-cost claims estimated at $173,000 in health plan savings in 2025, delivering a 6:1 return on the investment in the program relative to program cost.

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What members are saying

“The Paytient card was easy to set up, use, and establish a repayment plan. It was a seamless experience.”
Denise, Paytient Member Since 2024

Strength in numbers.

See what Paytient can deliver for your health plan.