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For a company that understands risk better than most, the case for Paytient was simple: when employees can pay for out-of-pocket healthcare costs at the exact moment of need, appointments are kept, medication adherence goes up, and health outcomes improve. In 2025, 17.5% of eligible employees used Paytient to handle out-of-pocket costs across medical, pharmacy, dental, vision, and veterinary care – with medical (40%) and pharmacy (33%) accounting for the majority of the $335K+ in spend facilitated that year.
That’s care employees got instead of walking away from it. And when people get timely care, the health plan avoids the high-cost clinical interventions that come from conditions left untreated. In 2025, the result was $103,000+ in estimated direct health plan savings — and a 3:1 ROI relative to program cost. The company also breaks even on the program within three months, every year.
