Get your pet the care they need. Pay on your terms.

Paytient is an always interest-free payment account that turns veterinary expenses into a custom repayment plan (without interest or fees!)

Paytient is a benefit you can use if your employer or health plan sponsor it. Your Paytient membership is tied to your job or health plan, so if your employment or health plan coverage ends, so does your access to Paytient. But remember, if you still owe money on your Paytient card, you'll need to pay it back, even if you're no longer employed or enrolled in the sponsored health plan.

With Paytient, you can get 12-month interest-free financing for your pet’s care on your terms.¹ Applying for Paytient doesn't impact your credit score. Plus, there’s no fees when you use your Paytient Visa card to pay over time. Only the good ruff stuff.

Say you have a vet appointment for your dog that includes a $400 bill. Your Paytient Visa card can split that charge into 10 payments of $40 – or 5 payments of $80. You’re able to pick the interest-free plan that fits your budget. Once you receive your reimbursement from Paw Protect, open your Paytient app and make a one time payment to pay down your balance using your reimbursement.

Use your Paytient Visa card to pay for covered vet expenses and submit your reimbursement claim with Paw Protect. Once you receive your reimbursement, open your Paytient app to make a one time payment with your linked debit card or bank account.

Paytient can be used for your pet’s expenses at veterinary offices. Your virtual Paytient Visa card works at any veterinary provider that accepts Visa!* Please note your virtual Paytient Visa card is not valid at pet stores or non-veterinary pharmacies.

Nope! Paytient never does a credit check. We do ask you to self-report income and expenses during your sign-up process to comply with federal lending regulations and ensure Paytient is a good fit for you.

If approved, Paw Protect members receive a $2,000 line of credit they can use for veterinary expenses.* Please be aware that multiple pet plans do not increase your credit line beyond $2,000.

Yes, really. You will never be charged interest or fees when financing your veterinary expenses with Paytient.

You can connect a bank account, debit card, or credit card within the Paytient app to make payments toward open payment plans. Our support team can also take payments over the phone or via chat.

We recognize that circumstances change. Our support team is happy to adjust your payment plan to better fit your budget. Reach out in the app or by emailing hello@paytient.com for assistance.

You can apply for the Paytient Visa card 12 days after your Paw Protect policy start date. If approved, you'll need to complete an identity verification process which typically takes an additional two business days, before your card is activated and ready to use.

If you already have a Paytient account through another organization, please note that you will not be approved for an additional account through Paw Protect. However, we encourage you to reach out to our support team to see if veterinary expenses are covered under your current plan.

If you are not approved for a Paytient card, and you wish to cancel your Paw Protect Policy, you may be entitled to a premium refund. In order to receive a full refund, you must provide Paw Protect with the notice of cancellation within thirty (30) days of the Policy Original Start Date. If you have made no Claim during this time, Paw Protect will refund the premium you paid and the policy will be canceled.